FAQ
Frequently Asked Questions
Here are answers to some of the most common questions about our services, scheduling, and delivery. If you do not see what you are looking for, feel free to reach out and we are happy to help.
What are your prices?
The prices on our site represent our standard everyday pricing. For additional information or to request a custom project quote, contact [email protected].
Can I schedule photography services online?
Yes! Please click the links below to set up an account or to login to your existing account.
How do I schedule a photo/video session for my property?
Please visit nestmediagroup.com and place an order via the realtor portal.
What photography services do you offer?
We offer a full line of photography, drone, Matterport, video and graphic design services. For more details, visit our Services page. Please email [email protected] for any questions about services offered.
Do you have ELB Supra access?
We do in the Birmingham MLS area.
What photo-hosting/-sharing service do you use?
We use Full Frame for the online ordering system and the ease of use for agents to download photos.
Can you load photos onto the MLS?
We can in the Birmingham MLS area, but cannot in other markets.
What geographical areas do you cover?
Our primary markets are west and central Alabama, but we can discuss a custom project in your location. Contact us to set up a conversation.
What should I have my homeowner do to prepare for a photo or video shoot?
Visit our Home Prep page for more information about how to prepare your home, as well as a downloadable guide.
When I select a date for photography, is that a final date?
No. The date you select represents when you are telling us the home is available to shoot. We will then contact you with the first available good time for your shoot based on our calendar and on the best time of day for that home.
Why does time of day matter for a home?
We prefer to have the sun on the front of the home to eliminate shadows and make the home more warm and appealing.
Who owns the photos once they are delivered to the agent?
Nest Media Group retains ownership rights of the photos. The agent receives a one-time license for the photos to market the property. The license is not sellable or transferrable, including to the homeowner.
Can I sell, transfer, or give the photos away?
Nest Media Group retains the ownership rights to the photos unless you have a written agreement stating you have ownership. The photos cannot be sold or transferred to another agent without the written consent of Nest Media Group.
Can I buy the photos outright?
Yes, please email [email protected] if you are interested in purchasing the photos outright.
What’s the photo/video turnaround time?
Photos are generally delivered the morning following the shoot. We do offer the option of same-day editing. Videos are generally delivered within 24 hours after the video shoot.
Is Nest Media Group photography FAA certified?
Yes, all of our drone pilots are Part 107 certified drone pilots and fly within FAA regulations.
Is Nest Media Group photography insured?
Yes.